Project
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Dispatcher service “Taxi 068” is the biggest taxi company in Saint Petersburg. Not this service handles more than 50% orders of taxi daily by phone in the city. Within framework of global project of total replacement of software-hardware complex of the service the main purpose for ERP-system of Microsoft Dynamics NAV was automation of work place of payroll accountant.
The following tasks have been solved within framework of the project:
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Establishment of work place of payroll accountant, which enables online tracing debt of customers, issue receiving papers on the grounds of services provided by dispatcher control;
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Integration of Microsoft Dynamics NAV with self-made CRM system of order accounting and call handling centre.
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